Shipping Rates

We offer flat rate shipping for C$12.50 on all domestic Canadian orders. For the US we offer flat rate shipping for US$12.00. Orders over $125.00 qualify for free standard shipping.

Processing Time

All orders are processed within 1-5 business days.

Shipping Methods and Delivery Times

Standard Shipping (4-9 business days).

International Shipping

We currently ship to the US.

Order Tracking

Once your order has shipped, you will receive an email with tracking information. You can track your order through the carrier’s website.

Shipping Delays

Please note that shipping times may be delayed during holidays or due to inclement weather.

Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us within 7 days. We will work with the carrier to resolve the issue, or resend your order to you.

Returns

For return information, please visit our Return Policy page. Customers are responsible for return shipping costs unless the item received was incorrect or damaged.

Contact Us

For any questions regarding shipping, please email us at info@loottoys.com or call us at +1 (604) 727-4297.